At Alpha, we respect your privacy. This policy has been developed in line with the Australian Privacy Principles.
The kind of personal information that we may collect and hold;
how we collect and hold personal information;
the reasons why we collect, hold, use and disclose personal information;
how you may access the personal information that we hold about you;
how you can ask for your personal information to be changed if it is incorrect;
how you can ask questions or make a complaint about how Alpha has handled your personal information.
What is Personal Information and why do we obtain them?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website alphacareandshare.com.au, from your website, from media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
The information provided to or received by Alpha Care And Share may be used by Alpha Care And Share to provide information, updating you with new information about the industry, our services, or our organization. We may also use your information to improve our services and/or for reminding you of the information that may be of your benefit. The communication methods used by Alpha Care And Share may include, but not limited to telephone, email, SMS, mail, and or various social media forums.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure; and
Where required or authorized by law.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Complaints and Enquiries
If you have any queries or complaints about this Privacy Statement, please lodge them:
directly with a staff member, either verbally or by providing a completed Feedback, Compliments and Complaints Form;